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TESTIMONIALS

What our clients are saying

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EXTREMELY PROFESSIONAL

Shayne McGinnis

Nicole was extremely professional and a pleasure to deal with.

Anyone selling a house would do themselves a favour by using Nicole and Umbrella Realty.

Thanks again Nicole for all help through the entire process.

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KIND, COMPASSIONATE AND UNDERSTANDING

Kelly McGinnis

Nicole went above and beyond to help my brother and me sell our mums home during what was a very difficult and emotional time. From the very beginning, she was kind, compassionate, understanding and incredibly supportive throughout the entire process.

We are so grateful for her support, dedication and commitment. Nicole’s kindness and understanding meant so much to our family. Thank you Nicole! We would recommend you to anyone looking for an agent who truly cares.

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NICOLE WAS FANTASTIC

Anthea Power

Nicole and the team at Umbrella Realty were fantastic! Nicole was always available and patient/reassuring with my 'first home buyer jitters'. Living near Albany and buying in the Myalup/Binningup area presented a few challenges, but Nicole and team were quick with solutions.

I cannot recommend Nicole enough, I know who my first call will be to when it comes to selling in the future.

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FANTASTIC EXPERIENCE

Harrizen Thomas

Fantastic experience with Nicole Kelly. Nicole was very helpful from the initial chat regarding selling my property. She was extremely professional and communicated efficiently throughout the process. She was quick to respond to my queries. Definitely recommend Nicole!!

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EXCEPTIONAL AGENT

Charmaine Howarth

We cannot recommend Nicole Kelly from Umbrella Realty highly enough. She sold our home in less than a week for the price we hoped for, and the entire process was seamless. Nicole was organized, thorough, professional and always kept us informed. On top of this, she went far beyond her role to support us through an incredibly stressful situation with the property we were purchasing. Her kindness, advice and genuine care meant so much to us. An exceptional agent and person.

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ABSOLUTELY INCREDIBLE

Jason Howarth

We honestly cannot recommend Nicole Kelly from Umbrella Realty highly enough.

From the very beginning, Nicole was absolutely incredible. She sold our home in less than a week, for the price we were hoping for, and the entire process was seamless. She was thorough, organised, constantly kept us informed, and made what could have been an incredibly stressful experience feel completely under control. There wasn’t a single hiccup with the sale of our home.

What really sets Nicole apart, though, is the kind of person she is.

At the same time as selling our home, we were dealing with an extremely difficult and stressful situation with the property we were purchasing. This had absolutely nothing to do with Nicole and was well outside her responsibility as our selling agent, yet she went so far above and beyond for us.

She offered advice, checked in on us, helped us navigate things when we were overwhelmed, and genuinely cared about what was happening to us. At a time when we felt incredibly stressed and unsure of what to do, having someone as experienced, calm and supportive as Nicole in our corner meant more than I can properly put into words.

Nicole is professional, honest, meticulous and incredibly knowledgeable, but she is also compassionate and genuinely cares about her clients. We never once felt like we were simply another property transaction to her.

Selling our home was a huge life moment for us, and I am so grateful that Nicole was the person who guided us through it.

If you are considering selling your home, I would recommend Nicole without hesitation. She is an exceptional real estate agent and an even more exceptional human being.

Thank you, Nicole, for everything you did for us, including all the things you never had to do. We will never forget it.

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ABSOLUTE PLEASURE

Boya Liu

Nicole was absolute pleasure to work with! She is overall fantastic, extremely responsive to all my messages, and makes the entire communication process so smooth and easy. Highly recommended!

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100% WHO I CALL

Michael Trowles

I was recommended Nicole Kelly to be the one to help sell my property. What we thought would be a straightforward process of selling a house had so many twists and turns to throw of us course, but with Nicole with us she handled every hurdle with ease, expertise and great advice through the whole process. If I were to ever sell again, Nicole Kelly would 100% be who I call.

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HELPFUL AND HONEST

Jeremy King

Nicole was very level, helpful and honest. We had a tougher settlement and she was a fair and easy to work with rep.

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EXCELLENT MARKET KNOWLEDGE

John Camiller

Excellent market knowledge as we were interstate, great communication, ext really reliable, trustworthy.

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ABOVE AND BEYOND

Gary White

Nicole was very helpful from beginning to end.

This property was absolutely ideal for us, so she went above and beyond to help us purchase it.

She was very knowledgeable, friendly and professional.

I would recommend Nicole to anyone.

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5 STAR SERVICE WITH A 5 STAR RESULT

Geoff Kelly

Nicole was highly professional with her approach to selling our house and her market knowledge was phenomenal.

She gave us honest feedback from what buyers were saying which helped us better prepare our house where we received a very favourable result.

I couldn’t be happier with how it went.

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NICOLE IS THE BEST

Peter Neilson

I couldn't praise Nicole enough, her market knowledge is legendary, her communication skills unmatched. This was the third time I had contracted with this beautiful lady and will do so again without hesitation.

55yrs I have been buying and selling realestate and can verify Nicole is the best.

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GREAT COMMUNICATOR

Tara Sherlock

Nicole was a great communicator, friendly and considerate.

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VERY PROFESSIONAL

Andy Bennett

Nicole was very professional in her approach, and kept us informed with up to date information in regards to the market, and offers presented.

This is the second time we have had the privilege of Nicole's expertise, and would highly recommend her.

Thanks again Nicole.