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TESTIMONIALS

What our clients are saying

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  • Amali Mayberry
  • Celestine Pfuhl
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EXCELLENT COMMUNICATION

Hannelore Hepburn

Celestine recently sold our property and was a pleasure to deal with - knowledgeable, efficient and with excellent communication skills.

She kept us updated throughout the process and was always willing to answer any questions.

In addition, Celestine found us the house we bought, although it was listed with a different agent, and negotiated the deal in a way that settlement of both houses coincided.

We can only highly recommend Umbrella Realty.

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VERY PRO-ACTIVE

Richard and Pippa Wills

We recently purchased a property through Celestine. She was professional, personable and very pro-active, from promptly returning calls and keeping us posted throughout the process to assisting us with helpful suggestions and services recommendations.

Thank you, Celestine, had you not contacted us, we would have missed out on this lovely home. We will certainly recommend you to our friends and family.

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FIVE STAR EXPERIENCE

Michael Mark

From start to finish a five star experience. Celestine was always available and prompt with any concerns or questions. Nothing was too hard and she truly went over and above to make the sale easy and smooth for us.

Celestine really listened to us, made sure she understood what was important to us and communicated well so we could be involved in every step. We truly cannot fault any part of the whole process.

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5 STARS ALL THE WAY

Karen Gmeiner

5 stars all the way, Celestine was never to busy to take my calls always responded to my emails. Kept me updated about my home purchase, absolutely amazing. Thank you

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HIGHLY RECOMMENDED

Peita Wheeldon

Celestine went above and beyond to make the sale of my home go smoothly.

She is a superb listener and pays attention to fine details.

Her cheerful manner and helpfulness was appreciated.

She is highly recommended for her expertise.

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SECOND TO NONE

Dane Greenstreet

Celestine has been a fantastic agent for us, firstly when buying and now has also sold a property for us. Communication throughout the process was second to none as was expectation management.

The small issues that arose during the process were also easily managed by Celestine and her team.

I would have no problems recommending her as an agent to anyone.

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KEEN AWARENESS

Steven Hobbs

Excellent property appraisal and keen awareness of the market.

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TRUSTWORTHY AND GENUINE

Simon Collins

I have been extremely happy with both Celestine and Umbrella Realty. This is a landlord and then seller of the same property both through Umbrella and being associated with the company for nearly 4 years. I would only consider Umbrella for property concerns any future purchases in the Bunbury region. Being trustworthy, genuine and reliable are very important values in for me in general and this is no different when it comes to investments. Celestine exemplifies these traits. Highly recommended.

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VERY KNOWLEDGEABLE

Mark Allen

I absolutely have no hesitation in recommending Celestine for anything real estate related. I found Celestine to be very knowledgeable, patient and extremely easy to talk to and deal with throughout the whole process of selling my house.

It was a pleasure to do business with Umbrella Realty and if the situation arises again in the future where I need a real estate agent I will certainly be using their services to assist me in either buying or selling a home.

Thanks Celestine.

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PROFESSIONAL SERVICE WITH OPEN AND HONEST COMMUNICATIONS.

Alan & Lois Grist

Celestine provided a professional experience in listing and selling our property in quick time. From the initial contact to the listing of our property all interaction was positive and helpful. Pleasure to use Umbrella Realty.

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EXCEPTIONAL SERVICE

Nitin & Jyoti Bharti

I am delighted to share my exceptional experience working with Celestine, Bunbury's standout selling agent, as I sought to purchase an investment property in Bunbury while residing in Melbourne. Her expertise and dedication truly made this long-distance transaction special.

Celestine demonstrated an unparalleled understanding of the Bunbury real estate market. Despite the geographical distance, she made the entire process seamless. She knew the local market inside and out, and her insights were invaluable in helping me make the right investment choice.

From our very first interaction, Celestine exhibited a level of professionalism and commitment that exceeded my expectations. She was always available to answer my questions, coordinate property viewings, and handle negotiations with precision.

What sets Celestine apart is her genuine care for her clients. She made sure that I felt comfortable and informed every step of the way. Despite being based in Melbourne, I felt as though I had a trusted local ally in Bunbury, thanks to her constant communication and expert guidance. Celestine is not just a talented selling agent but a person of integrity. She was transparent and honest throughout the entire process, ensuring complete trust between us.

Thanks to Celestine's exceptional service, I am now the proud owner of a Bunbury investment property that perfectly aligns with my goals. Her dedication and local expertise made this experience truly special, and I wholeheartedly recommend her to anyone in search of an outstanding selling agent.

Celestine, thank you for going above and beyond to make my investment property purchase in Bunbury a smooth and successful journey. Your professionalism, commitment, and local expertise have left a lasting impression, and I am genuinely grateful for your outstanding service.

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OUTSTANDING BUYING EXPERIENCE

Anonymous

Celestine was a professional and friendly agent to deal with throughout the whole buying experience. She had a very cIear understanding of the property and her communication skills were next to none. She was attentive to all queries, sharing valuable advice and information every step of the way. I can't recommend Celestine and Umbrella Realty highly enough.

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PROFESSIONAL, EFFICIENT, HELPFUL.

Kathy Boxall

Celestine was wonderful! I was not looking forward to selling my house but Celestine took a lot of the stress out of what could have been a very stressful experience. She listened really carefully to my requirements for selling the house and followed them to tCelestine was wonderful! I was not looking forward to selling my house but Celestine took a lot of the stress out of what could have been a very stressful experience. She listened really carefully to my requirements for selling the house and followed them to the letter throughout the process. I was very happy with the outcome. Thank you Celestine!he letter throughout the process. I was very happy with the outcome. Thank you Celestine!

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SUCH A TREASURE!

Daryl Coad and Samantha Smith

Celestine was fantastic, thanks to her helpfulness and knowledge, we have the home of our dreams! Such a pleasure to work with and professional, but also down to earth and relaxed. Really impressed and very grateful for everything!

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EXCEEDED MY EXPECTATIONS

Harold Humphries

Exceeded my expectations in every way. I could not be more happy in my dealings with Celestine. Her advice on pricing and marketing proved to be spot on. Negotiations were handled professionally to achieve a great outcome with which both parties were completely satisfied. Issues that arose were dealt with in a thoroughly professional manner. I have bought and sold a number of properties through agents and on one occasion without using an agent. I have never had a transaction completed so hassle free and achieving my objectives so completely.