TESTIMONIALS

Celestine helped us to sell our property easily. She was knowledgeable of the area and provided useful advice on how to market and present the property. She gave feedback from the potential buyers regularly and was easily contactable whenever we had questions.

We have worked with many real estate agents over the years and Celestine simply tops the lot.

Celestine is a super efficient agent, reliable, honest and easy to talk to.  Celestine and the staff at Umbrella have been first class and we thank them for their work in managing and selling our properties.

We wouldn't go anywhere else for real estate or rental management in Bunbury.

Celestine was very good at getting the best results and also excellent at verbal always by phone and easy to understand. Thank you for all your advice.

We Sold our property with Umbrella, at first we worked with 21 Century and after about 4 months they couldn't find any proper buyer at all.  With recommendation of one of my friends, we started with Celestine in Umbrella, in less that two weeks she found us a buyer and within a month we sold the house, no stress at all, thanks Celestine.

Celestine is a highly efficient, well organised and very professional real estate agent.

I highly recommend Umbrella Realty and the service they provide to their clients.

Celestine is a great agent who gave us peace of mind throughout the whole transaction. She has the client’s best interests at heart always. Not only does she provide a great quick service, she makes the complicated so simple that you forget the stress in dealing with a property. We have 100% trust in her management and her team.

Impressive!
From the moment we listed our property with Celestine, her warm, engaging and professional manner made us feel confident in her ability to represent the sale of our house. She made suggestions and provided guidance on different strategies to optimise the sale of the house that would meet our listed price. Celestine organised viewings straight away and kept us informed regularly via email, text and phone calls. She was easily contactable and always quick to respond. We had an offer within the first 4 weeks of our house being on the market above our listed price. We chose Umbrella Realty as it was a smaller agency with fewer listings and we felt that this, along with competitive agent selling fees, would be of great benefit. This, in conjunction with Celestine's attentiveness and professionalism and the capacity to dedicate the time to selling our home made this a very positive and successful experience for us.
Can highly recommend Celestine!

Celestine was very professional and gave good advice on how to improve the house to get the best possible sale price. Celestine listened carefully to all our expectations of the sale and what we were hoping to achieve. She was very approachable.

After very many, years of dealing and having to put up with the real estate "hunters and collectors" masquerading around the town I have to point out at incredibly positive customer experience dealing with this young impressively normal, professional, rational and knowledgeable young lady. Good on you Celestine keep up great work. You are the real agent of so much needed change in this industry.

Very professional and always helpful and hardly ever not smiling and wanting to help.

I initially appointed Celestine at Umbrella Realty as manager of my rental property after a glowing referral from a friend and several years dissatisfaction with another agency. From the moment I first made contact, Celestine was professional, knowledgeable and consistently provided accurate and timely advice - plus, she is simply lovely to deal with in general. Unlike other agents I dealt with in the area, there were never any issues with communication, she created a trusting relationship with our tenants and kept on top of maintenance issues. I greatly appreciated Celestine's instinct and market understanding when she spoke to me about selling - she knew I had been considering it but had felt that the market hasn't been right previously. In a short space of time the property was listed, with wonderful photographs showing it at its very best.  After just one home open we had multiple expressions of interest, a firm cash offer that was near the top of her recommended price range and were able to settle in just 35 days. During the settlement period, Celestine did a wonderful job of managing several maintenance issues (the previously unknown legacy of poor former property managers) as well as ensuring the tenants vacated seamlessly. As someone who has experienced all aspects of the property management spectrum in Bunbury over about a 10-year period, I can't recommend (or thank!) Celestine highly enough.

Celestine's professionalism, communication and dedication cannot be faulted. She truly made the process of selling, from start to finish an easy one. Highly recommended.

I would like to thank Celestine and her team for taking on our investment property.  From step 1 of assisting me with a rental appraisal through to getting the tenant in and now managing the property, the whole experience has been very smooth.

We couldn't have asked for a better experience.

The property got listed within minutes of we providing them the information and had a tenant not long after.  We have a maintenance request from the tenant which was very promptly and professionally sorted by the team at Umbrella Realty.

Highly Recommended!

Soon after I bought my investment house in Bunbury the long term tenant left. The rental market was slow. Advice from other agents was that I lower the rent and be prepared to wait some time for a new tenant. I contacted Celestine Pfuhl who advertised my property, found a new tenant within a week and at an excellent rental return. I was delighted with her efficiency, expertise and great communication skills. I plan to transfer my other investment property to her management as soon as possible. Thank you, Celestine!

This was the first time selling and I've had an excellent experience. Celestine took away all the stress and was very responsive. She definitely puts her clients first! Will definitely keep her in mind for my future endeavours with buying and selling!